To make the purchase, as well as view and track your orders, you need to log into your personal account.
If a page does not enter the private office, we advise you to try using a different web browser, as well as clean your cache and your files Cookies.
Cookie - a small file that is stored on your computer and with which we obtain information about you every time you visit our site.
Please note that if you have items added to the shopping cart or in "Favorites", you need to write down the name / code of goods, since they do not persist after the removal of files cookie.
We recommend that you always use the latest version of the operating system, for example. Windows, OSX, etc.
If you see a message stating that the system does not recognize your email address / password, follow these steps:
Make sure you are using the email address and password that you entered when registering.
If you have forgotten your password, click on the "forgot my password" on the login page and enter your email address. After that, we'll send you an email with a password reminder.
If you are three times an incorrect e-mail address and / or password, your personal account will be blocked for 30 minutes.
If after that you still can not get into My Account, please contact our Customer Service. How can you describe the problem in detail, including screenshots of the error messages you received. Also describe how you tried to solve the problem